How to Read This Page Before You Ask Support
Start with the wallet questions if you are new. Most first-time queries we get from Dhaka and Chattogram are the same one: where does the money actually go. The answer is your account wallet, not the game, not the studio. When you send through bKash, Nagad or Rocket, the balance lands in one wallet that covers live tables, slots and the sportsbook
together, which is why you can move from a cricket market to a slot round without moving funds twice. Next come the account questions — the one-time code at login, why we sometimes ask you to confirm a wallet number, and what to do when a screen looks stuck on a mid-range Android phone. Those are process questions, so the answers below
spell out the actual steps rather than pointing you at a menu. Last come the lobby questions: which studio sits where, why a table may be closed at a certain hour, and what happens when a provider shows or hides RTP inside a game. Read the three blocks in that order and you will usually find your answer before you ever need
to message us.
- bKash
- Nagad
- Rocket
- Account wallet
- Bank Transfer