Reference

Terms and Conditions That Govern Your magad88 Account

These terms set out exactly what you agree to when you open and use a magad88 account — covering deposits through bKash, Nagad or Rocket, how your account is managed, and what behaviour is and is not permitted on the platform.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsAccount suspension policyJurisdiction and eligible regions
magad88 Terms and Conditions That Govern Your magad88 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you believe something in your account has been applied incorrectly, reach out through any of the channels below. Our support team handles account and policy questions and can escalate formal disputes to the relevant review process. Response times vary by channel; live chat is the quickest route for account-specific questions.

Live Chat Open the chat icon from any page on magad88. Available during active support hours for account questions, terms clarifications and wallet disputes.
Email Support Send a detailed message to our support address for formal terms queries or written records of a dispute. We aim to reply within one business day.
Account Help Centre Log in and head to the Help section under your account settings. Find policy documents, past transaction records and a direct link to raise a terms query.
HOW WE APPLY THESE TERMS

Account Security, Data Handling and Your Rights

magad88 holds account and transaction data only for as long as it is needed for operational and compliance purposes. You can request a copy of your account data or ask us to correct inaccurate details by contacting support through the channels listed on this page. Changes to these terms are posted here before they take effect; continuing to use your account after a change is published counts as acceptance.

Account Security

Your account is protected by OTP verification on login and wallet transactions. If you notice unexpected access, contact support immediately and we will freeze the account.

Data Retention

We retain transaction records — including bKash, Nagad and Rocket deposits — for the period required by our operational policy. You may request deletion where local law permits.

Terms Updates

When we update these terms, the revised version is published on this page with the effective date noted. We do not backdate changes to transactions already completed.

Dispute Process

Formal disputes about account decisions or transaction outcomes go through a documented review. Submit via email so there is a written record; live chat is for general queries only.

Common Questions About the magad88 Terms

These are the questions we hear most often about how these terms work in practice — covering your account rights, payment conditions and what happens if something goes wrong.

Eligibility and certain features depend on your region's local law. Players in Dhaka and Chattogram can check account access conditions in the Help section after logging in.

Deposits already cleared to your account wallet are held securely. You may request a withdrawal to the original payment method, subject to our standard verification process.

No. Each account must be registered under your own verified identity. Using another person's bKash, Nagad or Rocket number without matching account verification will result in a hold on transactions.

Log in, go to account settings and select the data request option, or contact support by email. We respond to data requests within the timeframe required by applicable policy.

Where local law overrides a specific clause, that clause does not bind you. The rest of the terms remain in effect. We recommend checking your local regulations before using your account.

The updated version is published on this page before it takes effect. We do not send individual notifications for every change, so checking back periodically is your responsibility.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.