Reference

The Rules We Hold Ourselves To

Everything about your magad88 account — how you open it, what you can do inside it, and how we handle whatever you tell us — sits on one written set of terms.

Eligibility by regionWallet checks on recordOne account per personTerms updated in plain English

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What Our Terms Actually Cover

magad88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms cover the whole life of an account, from the moment you tap to open one through to the day you ask us to close it. You confirm you are of legal age where you live, that the details on your profile are your own,

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and that you are not in a region we cannot serve. We check identity against your mobile wallet name, which is why a bKash, Nagad or Rocket number that does not match your profile can slow a withdrawal until we clear it. Gameplay rules sit alongside:
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one account per person, no automated play, no shared logins. Sportsbook markets, live casino tables and slots each carry their own rules on void bets, disconnected rounds and settled results, and those rules are the ones we apply if a dispute comes in. We do not
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promise that every game is available in every area; catalogue and payment access follow local law and eligible regions, and we will tell you if something changes on your side of the border. If we update these terms, the new version replaces the old one on
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this page and applies from the date it goes up.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT

Where to Ask About Terms

Paperwork questions deserve a real answer, not a form letter. If a term is unclear, or you want to know why a wallet check was requested, message our Bangladesh support desk from the same contact details on your account so we can match the request to you.

Team online

Choose a channel

Reach support from the number or email on your profile. Matching details lets us open your file straight away instead of asking you to prove who you are twice.

Keep your reference

Every policy request gets a reference. Store it and quote it if you follow up, so the next agent picks up exactly where the last one stopped.

Escalate a decision

If you disagree with a ruling on bets or a wallet check, ask for it to be passed up. We re-read the relevant clause and reply in writing.

YOUR DATA FILE

How We Handle Your Account Data

Your data is used to run your account and meet our own record-keeping duties — nothing more. Here is how that works in practice, from the documents we keep to the request you can send us at any point.

Identity and wallet records

We store the name, number and documents you give at verification so withdrawals can be matched to the right person. Access is limited to staff who need the file to act on your request.

Cookies and sessions

Cookies keep you signed in and remember your language choice. Clearing them logs you out, so use the sign-out button on shared phones rather than closing the browser tab.

Your password and one-time code are yours alone. We never ask for them by call or message, and a request that arrives that way is not from us. Report it and change your password.

Retention and changes

Records are held for as long as the account is open and for the period our obligations require afterwards. To see, correct or remove what we hold, write from your registered email.

Legal Questions You Send Us

These are the policy questions that land in our inbox most often. If yours is not here, the support desk will answer it from your own account record.

No. One account per person and per wallet number. Duplicate accounts are closed and any balance is reviewed against the terms before it is returned to you.

We match the wallet name on the payout to the name on your profile. A mismatch, or a first withdrawal, triggers a manual check before funds are released.

Access depends on your local law and eligible regions. We cannot promise the lobby or every payment rail is open in your area, and we will say so if it is not.

Write from your registered email and ask us to close it. We settle any open balance first, then close the account and confirm in writing.

Some records must be held for a set period after closure to meet our obligations. After that they are removed. Ask us what applies to your file.

The updated version goes up on this page and applies from that date. We flag material changes on your account so you can read them before you next deposit.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Accountmagad88 Login InfoMagad88 Glossary

The Rules We Hold Ourselves To

Where to Ask About Terms

Choose a channel

Keep your reference

Escalate a decision

How We Handle Your Account Data

Legal Questions You Send Us

01 Can I hold more than one magad88 account?

02 Why was my withdrawal held for checking?

03 Can I play from anywhere in Bangladesh?

04 How do I close my account?

05 Do you keep my ID documents after closure?

06 What happens if the terms change?

Legal

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